Carl Lunderstadt and his wife Robin Bonanno, owners of The UPS Store at 23110 State Road 54, at Collier Parkway, are taking their store to a whole new level of customer service and support. They have owned the store since Oct. 5th.
“The first week we took over the store we saw a woman struggling to carry a bunch of packages into the store,” says Carl. “We ran right out and helped her. Now we tell our customers to be sure and ask us for help. We’re happy to come to the car and help them.”
Robin is a professional race car driver, and Carl is her crew chief. Robin brings personality and enthusiasm to a traditionally male-dominated industry.
Robin has now dedicated her racing career to racing for a national children’s charity called The Dream Factory. Sponsors are welcome.
Robin is also a sought-after motivational speaker for local business and charitable organizations. She’s particularly proud of her work with children experiencing behavioral problems which focuses on trying to keep them out of juvenile reform institutions.
Robin has a business background. She’s owned a fish and tackle manufacturing company, was a business manager for Anchor Glass, and managed a national pest control company. She’s also a licensed pilot, musician, race car driver, racing instructor, and a professional ski instructor.
Robin and Carl admit to having a lot of hobbies. They’re avid hikers and outdoor enthusiasts, and restore antique cars in their spare time. “Life is an adventure,” says Robin. “We want to have a good time with everything we do.”
Over the years, Carl has owned a dozen different companies. He was president of a Florida mining operation, co-founder of regional bank, chairman of the Florida Economic Development Commission, president of a family crisis center, co-founder of a biblically-based graphic novel company (Kingstone Media Group), and is the recipient of a number of community service awards.
Carl is also Robin’s racing crew chief, a racing instructor, and a professional ski instructor. Together they bring a great deal of professional expertise and commitment to the UPS Store.
This UPS store also does printing. “We want to be known as a printer that does shipping,” says Carl. “We’re looking to become a printing hub for all of the local businesses. Our store is newly expanded so we have the room and the equipment.”
The store also has office supplies and stationery. “We also provide notary services and fax services at very reasonable prices,” says Robin. “Our biggest selling item is postage stamps. Customers pay a little more for the stamps but they save on gas and time driving to the post office. It’s a convenience thing.”
Carl and Robin will be serving coffee and cookies during the holidays. Stop on by and say hello. And be sure to watch for their grand opening after the holidays. During the grand opening, Robin will have her race car on display and will be signing autographs.
The UPS Store is located at 23110 State Road 54 at Collier Parkway, in the Willow Bend Shopping Center. Hours are Monday through Friday from 8 a.m. to 7 p.m., Saturday from 9 a.m. to 5 p.m.
– Mike Matthew
This story is a feature of the advertising department.
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