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Local Ownership Keeps Customers Coming Back

August 29, 2019 By Special to The Laker/Lutz News

Special to The Laker/Lutz News

It’s the local ownership and management of Hudson Square Coastal Furniture that keeps customers coming back, again and again.

“Our sales are up every year with very little advertising, because our customers are so pleased with the quality of our furniture and the service we provide. They come back on a regular basis to see what’s new, and tell their friends about us,” said Luther Moore, founder and owner Hudson Square Coastal Furniture and Mattresses

Moore opened his first store in Hudson in 2008, and followed up with a second store in Zephyrhills three years later. These two stores specialize on colorful, comfortable furniture that gives homes a contemporary, beachy, coastal look and feel.

“Our furniture makes people smile and feel good,” said Sheri Weber, manager of the Zephyrhills store. “Our store is full of quality furniture that is perfect for Florida living, including smaller pieces ideal for apartments and senior communities.”

Weber and her counterpart in Hudson, Dennis Payne, have been local managers since their stores opened, and also live in the community where they work.

“The person who sold you will be the same person helping you if there is a problem,” said Moore. “We believe 100 percent in customer service, and that begins by having salespeople who work with you through the entire process, from purchase to delivery to returns.”

Hudson Square is also known for its fair prices.

“We don’t run bogus sales, where furniture is marked up 50% or 60%, just so the retailer can then mark them down to a ‘sale’ price,” said Moore. “No business can sell their products for 50% off – they would go out of business! In my opinion, these sales are an insult to your intelligence.”

Over 90 percent of Hudson Square’s upholstered furniture is made in the U.S., and 100% of its mattresses.

“When we sell a mattress, you get a full warranty for all 10 years, if your mattress sinks more than 1.5 inches from when you bought it,” said Moore, who added that most national mattress brands pro-rate their warranties.

Also setting itself apart from the chains is that Hudson Square customers can buy furniture and mattresses off the floor – something few chain stores allow.

“Customers typically have to wait three weeks to three months for their furniture to be delivered. But not here — we can deliver as soon as a customer wants –even the same day,” said Moore.

For customers wanting to choose their fabric, they can also place custom orders. Hudson Square has hundreds of fabric and leather swatches in every color and pattern imaginable.

The store rounds itself out with a huge variety of home accessories that are always discounted 15%.

“Many of our Florida accessories are the same stuff you find in tourist shops, but for half the price,” said Weber.

Hudson Square Coastal Furniture is open seven days a week. “We invite folks to visit our stores and see for themselves the quality of our furniture and beds, our large selection of styles and sizes, and browse our inventory of fun accessories to complement your home,” said Moore.

4904 Allen Road, Zephyrhills • 813-395-5920

 14158 US 19, Hudson • 727-857-5906

Published 8/28/19

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