Hillsborough County’s Sunshine Line provides door-to-door transportation and bus passes for elderly, low-income, and people with disabilities who do not have or cannot afford their own transportation, according to the Hillsborough County website.
Transportation is provided for medical and social service appointments, grocery trips, health and wellness, personal business and more.
Sunshine Line continues to provide service with COVID-19 precautions in place.
Trips are prioritized based on trip purpose and provided on a space-available basis.
Eligibility for the program is based on income, age, disabilities, available transportation and where the transportation is needed.
To find out if you’re eligible and to enroll in the door-to-door service program, call Sunshine Line at 813-272-7272, Monday through Friday, between 8 a.m. and 5 p.m. (The same number and hours apply for making reservations).
When calling to enroll, be prepared to provide the following information: Name, address and telephone number, Social Security number, date of birth, type of disability and household income.
Reservations for the service must be made at least two days in advance, but can be made up to seven days early.
Return trips are scheduled when you make your trip reservation.
Callers currently are being screened for COVID-19 symptoms and exposure to protect all riders.
All vehicles are wheelchair accessible, but wheelchairs that are larger than 30 inches wide by 48 inches long, as measured 2 inches from the ground, cannot be transported.
The wheelchairs also cannot weigh more than 600 pounds when occupied.
Transportation is provided Monday through Saturday, and is provided to the nearest location available. The drivers will not go into the building to find the customer, but will offer to assist to and from the building and into the vehicle, including help with the seatbelt and securing the wheelchair.
Changes to return times will be accepted, when possible.
Seating is limited in vehicles, and masks are required for passengers and drivers to reduce the spread of COVID-19.
Published January 20, 2021
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