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BizWalks survey highlights Zephryhills’ market power

July 1, 2015 By Kathy Steele

As community leaders talked recently with business owners about their job needs, it became clear that many were looking to hire military veterans. But they didn’t know how to get the word out.

That disconnect became the first challenge identified in the inaugural BizWalks 2014-15 report, a survey sponsored by the Greater Zephyrhills Chamber of Commerce and the Pasco Economic Development Council.

No one wanted to wait until the study was finished. So effort started quickly to hold a workshop in March to link those employers with community organizations and the resources to get something done.

“There was a tremendous response,” said Vonnie Mikkelsen, out-going executive director of the chamber of commerce. Mikkelsen’s last day on the job is July 3.

That kind of quick action in support of the business community is one outcome of what Mikkelsen hopes will be an annual BizWalks survey. Long-term, the survey might be done quarterly, she said.

The chamber has done business surveys periodically.

But BizWalks is more targeted and drills deeper into the opinions and issues facing business owners, especially in high-growth sectors of manufacturing, aviation, distribution and startups.

Those are the businesses that drive economic growth, Mikkelsen said.

The idea for BizWalks took off soon after Mikkelsen attended a conference on how to retain and expand businesses. She heard from others who had done similar “BizWalks” surveys in their communities.

Over a six-week period in late 2014, volunteers completed 16 on-site visits and 26 anonymous online surveys.

Participating businesses included Flight Crafters, Turin Aviation Group, Skywatch Signs, Goin’ Postal, Zephyr Aircraft Engines and Skydive City.

The staff members at the Pasco Economic Development Council partnered with Zephyrhills’ chamber and a committee of volunteers to coordinate activities, offer interview training and aid in crunching the data for the final report.

The Zephyrhills Economic Development Coalition will use the data to craft an 18- to 24-month plan of action to tackle issues such as infrastructure, work force development and the bureaucratic world of business regulations. Those were identified as the top priorities among business owners.

“We’re not only out there to gain a better knowledge and pulse of the business community, but also to take action and champion these things,” Mikkelsen said.

Overall, business owners were upbeat about the future.

About 82 percent said they felt Zephyrhills was moving in the right direction in creating a business-friendly atmosphere.

About 38 percent said they planned to hire additional employees in the next six months. And, none were planning layoffs.

Sales volumes are increasing, and the trend is expected to continue during the next 12 months.

Half of business owners said they would expand facilities in the next two years, and 60 percent expected to invest in new equipment.

Growth is not being hindered due to lack of capital or financing, and that trend likely will continue.

The survey also showed the commercial reach of Zephyrhills, which is strategically located near major road systems with access to markets beyond Pasco County and the Tampa Bay region.

That reach may be surprising to some.

Many Zephyrhills companies sell statewide and nationwide. About 45 percent of surveyed companies reported international sales to Europe, Africa, South America, Asia and the Mediterranean.

“There are a lot of gems here,” said Mikkelsen. “It’s truly a remarkable coming of age for Zephyrhills.”

The report establishes a foundation for future spin-off activities and programs that bolster Zephyrhills’ ongoing economic growth. As future reports are done, trends can be spotted and opportunities can emerge, Mikkelsen said.

The implications go beyond this one report, said John Hagen, president of the Pasco Economic Development Council.

“It’s a good thing to do for the community, but it also is a template for other communities,” he said. “What we’re trying to accomplish, other than just working in Zephyrhills, is to work out a methodology that we can then duplicate and use in other communities and with other chambers.”

In the future, Hagen said he anticipates efforts to share the Zephyrhills’ experience as a model of how to conduct a proactive business survey. It was the first locally initiated program of its type in Pasco County.

“That is something for Zephyrhills to be truly proud of,” said Mikkelsen. “We did it because we needed to, but that is an indication that we did it right. It’s really exciting.”

Published July 1, 2015

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