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Crisis Center of Tampa Bay

Crisis line’s call volume rises

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The call volume has been increasing at the Crisis Center of Tampa Bay, amid the coronavirus disease-2019 (COVID-19) pandemic.

Statistics kept by the crisis center reveal that from March 21 through March 27, a total of 1,617 calls came in — with 540 of those being related to COVID-19.

Calls from March 28 to April 3 totaled 1,828, including 704 pandemic-related calls.

Clara Reynolds, president and CEO of the Crisis Center of Tampa Bay, said the center is fielding more calls and spending more time on each call, as anxiety increases during the coronavirus disease-2019 (COVID-19) pandemic. (Courtesy of Crisis Center of Tampa Bay)

“The biggest reason right now is regarding financial assistance, but we also saw a high rate of individuals seeking emotional support, as well,” said Clara Reynolds, the crisis center’s president and CEO.

“And, as you can imagine, you may be calling because you’re worried about your finances, but you can see where that would also have an emotional toll,” Reynolds said.

During the week ending March 27, there were 236 calls involving financial need; during the week ending April 3, the volume of those kind of calls increased to 412.

“Certainly, what we have seen, too, added into this stress over the past week, now Week 2, is adding the home educational requirement that many families are experiencing as well,” Reynolds noted.

“You’ve got one — the stress of the virus. Then you’ve got lockdown, which can add additional stress to households. Then you add people losing their jobs, or seeing their jobs change significantly, i.e., working from home, versus working in an office. Then, you add these children on top of it that have to have some educational stuff at home, as well.

“It is just a soup of stress and anxiety,” Reynolds said.

On top of that, there’s additional stress and anxiety for people who are living in a domestic violence situation, or in a home that’s not stable and steady.

When people call 211 looking for assistance and support, they may be calling in regarding whatever the top issue is at that time, Reynolds said.

But, she added: “it’s always a symptom of bigger problems.”

“Right now, the big symptom is, ‘I don’t know how I’m going to keep this roof over my head. I don’t know how I’m going to feed my family,’” Reynolds said.

“We believe that after we watch the COVID-19 spike and then start to decline —  we are going to see an incredible increase in the number of behavioral health calls,” she said.

“People right now are just trying to survive, whatever survival looks like.

“Once we get past it and life returns to this ‘normal’ place, we believe we’re going to see a behavioral health crisis like we’ve never seen before,” she said.

Those mental health needs are likely to come from first responders, who are working 16-hour to 20-hour days. Or, from people who had jobs and don’t have them now, or the jobs they have, have changed.

“It’s going to be this new ‘normal,’ that many of us are not going to know how to manage or navigate,” Reynolds said.

Before COVID-19, she said. “we would spend about 7 minutes on average, with each caller, helping them to talk through what their issues were, so we could really get to the root of a problem.”

Now, it’s taking 15 minutes to 20 minutes.

“There’s so much stress, we’ve got to de-escalate first before we can then get to the root of the problem,” she said.

There’s also a percentage of callers that Reynolds described as “high-need, high-utilizers.”

Those callers may call in as may 200 to 300 times a year, because the crisis center is their outlet, she said.

Typically, a call like that may take 15 minutes to 20 minutes to de-escalate. Now, it’s maybe taking 30 minutes to 45 minutes, Reynolds said.

“So, not only has our call volume increased, but it’s taking us longer to get through each call to make sure that we’re providing a real benefit,” Reynolds said.

Concerns about the pandemic can affect people of all ages, so Reynolds offers this advice on how to talk to children about it.

“I think it’s important for them to understand how they can help because kids are natural helpers. Anything that they can do to feel like they are doing something positive to contribute, will help to lessen their anxiety.”

Teach them about washing their hands, covering their coughs and sneezes, staying 6 feet away from others, she said.

It’s also easy for people to feel socially isolated and miss having contact with family and friends, she said.

She recommends making creative use of technology to bridge gaps, such as holding virtual happy hours.

She said it’s also a great time to journal, express yourself artistically, do coloring sheets, or cook.

At a time when you can’t make in-person connections with your family and friends, it’s a good time to give yourself permission to engage “in more self-care than you normally would,” Reynolds said.

Need help?
Those in a domestic violence situation should call 911, 211 or The Spring of Tampa. TheSpring.org has resources to help.

Published April 15, 2020

Parks Ford Unveils New Dealership Building

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There’s been a lot of speculation about what is going on at Parks Ford in Wesley Chapel, with its main building behind a curtain of construction since last summer, and large modular buildings put in place next door.

“We’ve gutted our old building and are completely rebuilding all major customer touch points, so that we can better accommodate our customers and employees,” said Ron Parks at his dealership on State Road 54, located just east of I-75.

When Parks Ford unveils its new building later this spring, it will feature a larger showroom to display its broad line of vehicles, an expanded and fully covered customer delivery center, and much larger service write-up and customer waiting areas.

“The design of our new building is very progressive, and will enhance the comfort and convenience of our customers and staff,” said Parks.

To limit the inconvenience created by such a major project, Parks Ford put in place modular buildings before construction began last July.

“We had the modular buildings ready to go before we started to make sure our customers and staff would not be inconvenienced by the construction,” said Parks.

This major expansion is just one example of Parks’ commitment to the Wesley Chapel community, his customers and staff. His dealership employs over 100 people, most of whom are long-time employees that live locally and are involved in area schools, youth groups, churches and service groups.

“The culture here is very employee-focused. We know that happy employees provide the best customer service, and I’m very proud that many of our people have worked here for many years,” said Parks.

Heading up the operations team at Parks Ford is Vice President Terry Mullane, who has worked with the Parks family for 25 years and is a partner in the business.

“Terry is the driving force behind our culture at Parks Ford — the person who leads our ship and keeps us on track,” said Parks.

Mullane oversees employee development programs to educate and grow his people so they can flourish in their jobs. This includes employee outreach programs, and hosting team building events, such as bowling parties and family picnics.

“Our employees are the focal point of our operation and paramount to our success,” said Parks. “We empower our people to make decisions, so they can do what’s necessary to accommodate our customers.”

Community Responsibility
Parks takes ‘community’ very seriously, and has a full-time employee whose primary responsibility is community relations. Jennifer Cofini has served in this role for the past eight years, and heads up Parks Ford’s involvement in community organizations and events.

Cofini is the past chairperson of North Tampa Bay Chamber of Commerce, and has been on the chamber’s board for the last six years. She also is involved in Rotary International.

“We are very proud of our partnership with Wesley Chapel High School’s Automotive Academy, which train students for well-paying technical jobs,” said Cofini. “Ellis Adams, our service manager, is on the school’s advisory council, and we’ve hired several academy graduates.”

Parks Ford hosts several Drive 4 UR Community events for area schools and service groups, including Sunlake, Wiregrass and Wesley Chapel high schools, and Double Branch Elementary.

Other organizations the dealership supports are March of Dimes, Helping Hands Food Pantry, Making Strides Against Breast Cancer, OneBlood, Fellowship of Christian Athletes and The Crisis Center of Tampa Bay.

“We give back to the local community because our customers are primarily from Pasco and north Hillsborough counties,” said Parks. “We give back because the community supports us!”

Dealership History
Ron Parks’ father, Jack Parks, spent his entire career in the automotive industry. He opened his first dealership in 1975 in Tampa — a Lincoln Mercury dealership on Florida Avenue, which the family still owns today.

In 1978, Ron joined his father in the family business after careers in banking and real estate. In 1984, they opened their first dealership in Pasco County — Heritage Ford in Zephyrhills, which was seven miles east on State Road 54. In 1999, the Parks moved Heritage Ford to their 15-acre site in Wesley Chapel, and renamed the business Parks Ford.

The Parks wanted to be closer to I-75 so their location would be more convenient for customers. Plus, they believed that central Pasco area was about to explode with new homes and businesses.

“We were the first automobile dealership to recognize the potential in Wesley Chapel and central Pasco,” said Parks. “We are proud to have been the very first dealership in the community, and proud to still be here today under the same family ownership.”

In 2013, Parks expanded again in Wesley Chapel when he opened a Fiat and Alfa Romeo dealership next door to his Ford operation.

In addition to Parks Ford, the Parks family owns Parks Lincoln of Tampa at 10505 N. Florida Ave., and Stadium Toyota at 5088 N. Dale Mabry Hwy. in Tampa.

“We have a courteous and committed sales staff, as well as professional, expert service technicians, all with many years of experience satisfying our customers’ needs,” said Parks. “They are the reason we give the best service possible to every customer. Please stop by and find out how we can help you with your automotive needs!”

Published February 20, 2019

Local groups help federal workers

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Organizations around the region are stepping up to help, as workers and their families struggle during the nation’s longest partial federal government shutdown.

The help has come in various forms.

“The key is to take off some of the pressure from these folks (so they can) worry less about where their food is coming from,” explained Greg Giordano, assistant tax collector of Pasco County.

Adele Richoll packs paper bags with food at Father and Son Love Ministries on Jan. 18. Her organization is one of many that are providing help to federal workers who have been furloughed, or are working without pay, during the partial federal government shutdown. (Brian Fernandes)

The federal government partially shut down on Dec. 22, in the midst of a budget battle between President Donald Trump and members of congress, over funding for a border wall between the U.S. and Mexico.

Over the past weekend, Trump offered a deal that would include money for the border wall, while granting some immigrants protection for three years. But, Democrats were not moved by Trump’s offer.

The impasse affects about 800,000 federal employees, including some who are not working during the shutdown, and others who are working without pay.

The U.S. Coast Guard is one group of federal employees who are working without pay.

Pasco County Tax Collector Mike Fasano was inspired to specifically help those troops.

The five branches of the county’s tax office intends to distribute donations to the troops and their families.

“Mr. Fasano supports our men and women in uniform,” Giordano said. “He wanted to do something to show that this community is behind those individuals.”

On Day 1 of collections, Tom Kliebert was at the tax collector’s office to offer support.

“I’m always looking for things I can do to help out the military,” the Vietnam veteran said. “I really appreciate what they do to protect our country.”

The Wesley Chapel resident went directly to the grocery store to purchase donations when he learned online about the tax collector’s effort.

Debby Palmer, also of Wesley Chapel, received the notification through email and also wanted to help.

“I feel like I’ve been very blessed in my life, so I try to contribute where I can,” she said.

She brought in four bags of groceries to her local tax office.

Tom Kliebert wasted no time buying and donating food to his local tax office in Wesley Chapel. His contribution is one of many that will go toward members of the U.S. Coast Guard and their families. (Courtesy of Greg Giordano)

he tax collector’s five branches began collecting donations on Jan. 16 and accumulated more than $2,300 in cash, 91 bags of groceries and more than a dozen gift cards within the first two days. (For addresses of branches, go to PascoTaxes.com).

“Obviously this has touched a nerve in the community,” Giordano said. He characterized the community’s generosity as being “incredible.”

Father and Son Love Ministries, at 24156 Foggy Ridge Parkway, in Lutz, also is offering a helping hand.

Pastor C.J. Johns heads the Lutz church, which has opened its doors to federal workers and their families every Friday.

Church staff and volunteers, from noon to 3 p.m. on Fridays, will give out bagged lunches, plus supplies of food for a week, for those requesting it.

The church also understands that some families won’t be able to afford to drive to the church, so it is willing to deliver food boxes to homes if they provide 48 hours’ notice, the pastor said.

Before the shutdown, the church was already operating a food drive and now has prepared for a larger turnout.

“We’re committed to helping our community,” Johns said. “It’s a need that has risen, and we’re going to do whatever we can to help ease the turmoil.”

Publix has supported the church’s efforts, Johns said, noting the grocery chain recently donated surplus items from the holidays.

Besides providing food, the church also offers free clothing and personal hygiene items.

It also understands that children need relief, too, so the church will make toys, birthday cakes and cupcakes available, the pastor said.

The church plans to keep the drive open 30 days after the government reopens to help workers get back on their feet.

Restored Hope, at 13703 17th St., in Dade City, also is committed to assisting federal workers for as long as necessary.

The nonprofit organization welcomes workers to stop by its center on Mondays, Wednesdays or Thursdays from 9 a.m. to 2 p.m.

Federal employees are asked to bring identification or their last pay stub to verify their status.

The organization’s pantry room is filled with nonperishable items and clothing.

Many items were leftover donations given by Metropolitan Ministries over the holidays, said Doreen Kennard, bookkeeper of Restored Hope.

Knowing there was surplus in storage, she thought: “Perfect timing, we’ll offer it to the government employees.”

Kennard added that the organization will do what it can to help workers pay past due bills.

During the federal government shutdown, Pasco County Utilities also is working to help federal employees, who are also PCU customers, develop an action plan to ensure continuation of services.

Pasco County Utilities will waive late fees and provide extensions for utility bills due by any federal employee who is on furlough or is required to work without compensation, as long as supporting documentation is provided.

Customers in need of assistance should call (813) 235-6012 during regular business hours.

Other acts of kindness can be seen throughout the Tampa Bay Area.

Tampa Bay Salvage, at 37832 Meridian Ave., in Dade City, is accepting donations of food and personal hygiene items at its Dade City and Palm Harbor offices.

The Humane Society of Tampa Bay is offering pet food to support furloughed workers who have pets. The donations are available on weekdays from noon to 7 p.m., and weekends from 10 a.m. to 5 p.m. Verification is required.

The Crisis Center of Tampa Bay is connecting federal employees of Tampa International Airport with community resources.

Feeding Tampa Bay also has set up a food bank for TSA workers, and TECO is offering payment extensions on electric bills.

The Florida Aquarium in Tampa will also offer a day of relaxation with one free admission to federal workers.

These organizations are providing help to federal workers who are either off the job, or not being paid during the partial federal government shutdown:

  • Pasco County Tax Collector Offices (Land O’ Lakes, Dade City, Wesley Chapel, Gulf Harbors, New Port Richey); Monday through Friday from 8:30 a.m. to 5 p.m.
  • Restored Hope, 13703 17th St., Dade City; Mondays, Wednesdays, Thursdays from 9 a.m. to 2 p.m. Call (352) 437-4815.
  • Father and Son Love Ministries, 24156 Foggy Ridge Parkway, Lutz; Fridays from noon to 3 p.m. Call (813) 846- 9993.
  • Tampa Bay Salvage, 37832 Meridian Ave., Dade City; Monday through Saturday from 10 a.m. to 5 p.m. Call (352) 437-5231.
  • The Florida Aquarium is offering one free admission to federal workers with identification.
  • Pasco County Utilities will help customers that are federal employees who are not receiving pay, or are furloughed, to ensure continuation of services. Documentation is needed. Those needing assistance should call (813) 235-6012.

Published January 23, 2019

‘Get Loud!’ takes aim at sexual assault, domestic violence

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Cheers normally reverberate through Wiregrass Ranch High School’s gymnasium when a boys basketball player on the home team scores.

That didn’t happen though during the initial minutes of the varsity team’s Jan. 30 game against Sunlake High School.

Instead, spectators remained silent, in response to signs being shown to them that said “Shhh” and “Be Quiet.”

Lots of people wore purple to a special event staged during the Jan. 30 basketball game between Wiregrass Ranch and Sunlake high schools. The goal was to raise awareness about the problems of power-based violence, including domestic violence and sexual assault. (B.C. Manion)

The crowd kept quiet until the ninth point was scored and then —responding to signs that said “Break the Silence” — spectators roared.

Obviously, there was a lot more going on than just a routine basketball game.

In fact, a full-fledged public awareness campaign was being staged, too.

Wiregrass Ranch High School’s basketball game was the venue for “Get Loud!”

The event was presented by the high school, in Wesley Chapel, in conjunction with the Crisis Center of Tampa Bay and Sunrise of Pasco County Inc. Domestic and Sexual Violence Center. It also was supported through a Tampa Bay Lightning Foundation Community Heroes grant.

Staying silent for nine points was intended to call attention to the fact that every 9 seconds in the United States a woman is assaulted or beaten.

Besides making people more aware of the problem, the event aims to spread the message that it’s time to break the silence about these forms of violence, which are sometimes deadly.

Wiregrass Ranch senior Gabby Azzolina led the efforts to bring the event to her school. She said people don’t realize the extent of the problem, and survivors don’t know where to turn for help.

“So many people don’t know there are facilities to help and numbers to call,” Azzolina said. “I want them to know that it’s OK to get loud about it, and break the silence. The Crisis Center’s number is 2-1-1.”

Mathematics teacher Amy Munroe helped Azzolina to organize the event at Wiregrass Ranch.

Munroe said she was happy to help when she was asked. She hopes that more people will begin talking about the problem, as a result of the event.

“Just to be able to talk about it, is a big deal,” Munroe said.

Buttons at the ‘Get Loud!’ event helped spread the message of the problems of sexual assault and domestic violence.

Dottie Urbanek Nash, director of education and prevention for Sunrise, said these kinds of events are important.

“Awareness campaigns like this are wonderful. They do a lot to get the word out about what’s happening, locally. Unfortunately, we tend to think that domestic violence doesn’t happen here,” she said.

It’s also important for people to know there are ways to help prevent these types of violence, she said.

The Wiregrass Ranch event evolved out of a conversation between Gabby’s mom, Madeline Azzolina, and Denise Cassedy, whose daughter, Katie, initiated the first “Get Loud!” event at Robinson High School two years ago.

After Katie graduated, her sister, Carolina, got involved, and now — Robinson, Plant and Hillsborough high schools in Tampa have “Get Loud!” events.

Wiregrass Ranch intends to make this an annual event, Munroe said.

Some sobering statistics

  • One of every three women have been victims of some form of physical violence by an intimate partner within her lifetime. The same is true for one in every four men.
  • One in five women has been sexually assaulted.
  • One in seven women has been stalked. The same is true for one in 18 men.
  • Nearly two-thirds of all sexual assaults are not reported to the police.

Source: The National Coalition Against Domestic Violence.

Do you need help? Call 2-1-1

Published February 7, 2018

Hurricane Irma: A disruptive force

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With Hurricane Irma threatening Florida last week, officials weren’t taking any chances on where or when the massive storm would make landfall.

The deadly storm was churning in the Atlantic, when Gov. Rick Scott declared a state of emergency on Sept. 4, warning residents that Irma is a “a massive storm” that could prove devastating.

Hurricane Irma is deemed to be one of the strongest hurricanes to hit the Atlantic. It had sustained wind speeds of 185 mph. (Courtesy of the National Oceanic and Atmospheric Administration)

“This storm is bigger, faster and stronger than Hurricane Andrew,” Scott said, during a news conference, referring to a Category 5 Hurricane, ripping through Miami in 1992. Andrew claimed 65 lives and caused an estimated $26.5 billion in damages.

“If you’re in an evacuation zone, you’ve got to get out,” Scott said, during one of several interviews he did on national television.

In addition to closing all state offices on Sept. 8, he also closed all state colleges, universities and public schools. He said he wanted to provide ample space for shelters.

Wiregrass Ranch High School in Wesley Chapel is one of several schools in Pasco County serving as a shelter.

It opened at 11 a.m. on Sept. 8 and people were already beginning to arrive.

Ninety-one-year-old Mac McKechnie, of Zephyrhills, and his wife, Rae, were among those planning to stay at the shelter.

These beds, set up at Wiregrass Ranch High, were awaiting special needs residents who needed to be evacuated for Hurricane Irma. (B.C. Manion)

McKechnie said they came to the shelter because they live in an area that floods. Plus, he added: “My wife is a nervous wreck.”

Robyn White, principal of the high school, said the shelter has a capacity of around 1,700.

“Right now, we don’t have rooms set up for that. We’re going to open us rooms as needed,” she said.

The areas are divided into a special needs area and areas for adults and families, White said.

The special needs areas will have oxygen and electricity for people who need it for their nebulizers, said Denise Fackender, of the Pasco County Health Department.

“We will be supplying oxygen, so that they don’t have to use up their small tanks,” Fackender said.

White said the shelter will stay open until officials tell her the event is over, which she expects might be for a few days.

Other local schools that were designated to serve as shelters were Sunlake High School, Wesley Chapel High, Centennial Middle, in Pasco County and Hammond Elementary in Hillsborough County.

Robyn White, principal at Wiregrass Ranch High School in Wesley Chapel, said the school could shelter as many as 1,700 people from Hurricane Irma’s effects, if that becomes necessary. (B.C. Manion)

The Laker/Lutz News, regularly published on Wednesdays, went to press on Sept. 8. The initial goal was to deliver the newspaper before Irma made landfall, but the plan changed when it became clear that it would not be possible to achieve that.

As the monster storm approached, it was obvious that residents were taking it seriously.

Gas and bottled water were in short supply, and parking lots were full at home improvement stores, as customers picked up plywood and other supplies to fortify their homes and businesses.

The threat of Hurricane Irma, whose path still remained uncertain at press deadline, caused government offices to close and scores of businesses and local organizations to postpone or cancel events.

The Pasco County Commission issued a local state of emergency on Sept. 6 for Pasco County, allowing the county administrator and assistant county administrator of public safety to waive everyday procedures as they feel necessary to ensure the health and safety of the community.

The Southwest Florida Water Management District closed all district-managed lands including these properties in the Laker/Lutz News coverage area: Conner Preserve, 22500 State Road 52, in Land O’ Lakes; Cypress Creek Preserve, 8720 Pump Station Road in Land O’ Lakes; the Green Swamp West, in Pasco County; Starkey Wilderness Preserve, Serenova Tract, 14900 State Road 52, in Land O’ Lakes.

A sandbag operation at the West Pasco Government Center in New Port Richey was shut down due to traffic issues. (Courtesy of Pasco County)

The Pasco County Parks, Recreation and Natural Resources Department closed all county parks on Sept. 9, until further notice, because of concerns about inclement weather and potential flooding. Camping ceased on Sept. 8 and no reservations will be accepted until further notice.

Pasco County bus service was still running on Sept. 8, but officials said passengers should expect delays. Bus service will be cancelled if winds exceed 39 mph.

All of Tampa’s YMCA locations were closed on Sept. 10 because of concerns for safety of the Y’s members and its staff.

Hillsborough County’s sandbag operations were halted temporarily when the county ran out of sand and bags due to the high demand. At one point, the county was distributing sandbags at an unprecedented clip of 10,000 per hour, county officials said.

As of Sept. 7, Hillsborough had distributed nearly 200,000 sandbags, estimated to be about seven times more than distributed in any previous storm event, officials said.

Evacuation zones were announced as Irma’s proximity grew closer, and as the track of the storm continued to shift.

The threat of Hurricane Irma also caused a number of events to be cancelled.

Pasco County Schools cancelled all of its sporting events and activities that were scheduled for Sept. 8 or over the weekend.

An event that the Tampa Bay Suicide Prevention Task Force and the Crisis Center of Tampa Bay planned for Sept. 9 will be rescheduled to a date not yet determined.

In announcing that Pasco County Schools would be closed, Superintendent Kurt Browning said he realized that many people may wonder why all of the district’s schools would be closed.

He explained the decision this way: “The EOC (Pasco County Emergency Operations Center) doesn’t want school buses full of school children on the roads, as evacuees from other parts of the state are arriving here. We expect thousands of south and east coast Floridians to seek shelter here, or to pass through on their way further North.

“We also use school buses to help evacuate special needs citizens to shelters.”

The Shops at Wiregrass in Wesley Chapel announced it would be close at the end of business on Sept. 8 and hoped to reopen at 3 p.m., Sept. 11, depending on the conditions.

Bishop Gregory L. Parkes of the Diocese of St. Petersburg announced that, for safety reasons, a dispensation of the obligation for attending Mass had been given. He also advised the faithful to check with their local parish regarding any potential cancellations of services.

Dangers remain, after a hurricane passes
While storm surge and high winds are the biggest threats that hurricanes pose, there are dangers that go on well after a hurricane has passed. Here are some pointers to help keep you safe, in the wake of possible impacts from Hurricane Irma.

Be careful

  • Do not drive into areas when you don’t know the depth of the water.
  • Do not touch power lines, anyone or anything in contact with lines.

This could include a fence or other object a line may fall onto. Always assume lines are
energized and stay away.

  • Don’t drive over downed power lines, and if a downed power line makes
    contact with any part of your vehicle, stay inside and tell others to stay away untilthe line is safely removed and power is turned off. Attempting to get out of the vehicle could result in serious injury or death by electrocution.
  • Never trim trees around power lines. Only qualified tree contractors should trim trees
    around power lines.
  • If you are using a generator, be sure it is outside, well away from doors, windows and vents. Generator exhaust is toxic. Carbon monoxide is deadly, can build up quickly and can linger. Do not use a generator inside a home, garage, crawl space, shed or similar area.
  • Don’t use a charcoal grill indoor, either. That, too, creates a potential for carbon monoxide poisoning.
  • Limit contact with floodwater, which may have high levels of raw sewage, bacteria, viruses and contaminants.
  • If returning home after evacuating, be sure to keep an eye out for snakes and other animals that may have entered your home during the storm.

Watch what you eat and drink
If you need to boil your drinking water, be sure to bring it to a rolling boil for a full 1 minute, to kill major water-borne bacterial pathogens.

If your power has gone out, keep the refrigerator and freezer doors closed as much as possible. A refrigerator will keep food cold for about four hours if the door is kept closed. A full freezer will hold its temperature for about 48 hours (24 hours if it is half-full).

Use dry ice or block ice to keep a refrigerator as cold as possible during an extended power outage. Fifty pounds of dry ice should keep a fully stocked 18-cubic-foot freezer cold for two days.

Food safety after a flood

  • Do not eat any food that may have come into contact with floodwater. Discard food that’s not in a waterproof container if there is any chance that it came into contact with floodwater.
  • Inspect canned foods, and discard any food in damaged cans.
  • Check each food item separately. Throw out any food that has an unusual odor, color or texture, or that feels warm to the touch.
  • Check frozen food for ice crystals. Food that still contains ice crystals may be safely refrozen.

Cleaning up, making repairs

  • Remove mold because it can cause serious health problems. The key to mold control is moisture control. After the flood, remove standing water and dry indoor areas. Remove and discard anything that has been wet for more than 24 to 48 hours.
  • Be sure to use plastic sheeting to cover roof damage and/or broken windows, to keep water from entering your home or business.
  • Wear protective clothing and use proper equipment when cleaning up the mess the storm left behind. Before trimming trees, make sure there are no power lines nearby. Only qualified tree contractors should trim trees around power lines.

Making claims, avoiding scams

  • Contact your insurance agent to report any covered damage to your home, apartment or vehicle. Be sure to have detailed photographs, so you can submit them with your claims.
  • If you had to evacuate, save receipts for all dining, hotel, medical, hygiene and even entertainment. Some of these items may be eligible for reimbursement. Save the receipts from the time you leave your home until you return to stay there.
  • Watch out for scams and unlicensed contractors. Verify the contractor’s business license and insurance. Make sure quotes are in writing.
  • If you suspect price gouging, call the state’s Price Gouging Hotline (866)-9-NO-SCAM (66-7226).

Sources: U.S. Environmental Protection Agency, U.S. Department of Agriculture, Tampa Electric Co., the State of Florida’s Attorney General’s Office, and the Occupational Safety and Health Administration.

Published September 13, 2017

Sheriff’s sergeant helps send two ambulances to Guyana

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Guyana Development Mission International, an international relief organization created by Pasco County Sheriff’s Office Sgt. Mike Mielke, will receive two refurbished ambulances formerly owned by TransCare Medical Transportation to help provide critical emergency medical services to the people of Guyana.

TransCare is donating two ambulances to Guyana in South America thanks to the help of efforts like, from left, Pasco County Sheriff's Office major John Corbin, Sgt. Mike Mielke, and TransCare vice president Terence Ramotar. (Courtesy of Crisis Center of Tampa Bay)
TransCare is donating two ambulances to Guyana in South America thanks to the help of efforts like, from left, Pasco County Sheriff’s Office major John Corbin, Sgt. Mike Mielke, and TransCare vice president Terence Ramotar. (Courtesy of Crisis Center of Tampa Bay)

The ambulances have been stocked with critical medical supplies and mechanical replacement parts with the help of Pasco County Fire Rescue, the sheriff’s office, Wilderness Lake Church, Crockett’s Towing and Scaife Enterprises. They will be used through two hospitals in Georgetown.

Ambulances with more than 300,000 miles can no longer be used for medical transportation in Hillsborough County, and have minimal resale value, according to a release.

This latest effort was made possible by Terence Ramotar, vice president of TransCare, whose parents immigrated to the United States from the small coastal nation. His connection to Mielke was practically coincidence for the time his organization was looking for ambulances to help the country.

“It was a matter of being in the right place at the right time,” said Ramotar, in a release. “The two vehicles had recently come to the end of their service life, and we met Sgt. Mielke at the same time. I’ve traveled to Guyana and have seen the need first-hand. These vehicles have saved lives in the Tampa Bay area. It’s great to know they’ll now be used to save lives in Guyana.

TransCare is a division of the Crisis Center of Tampa Bay, a not-for-profit organization that responds to 183,000 requests for help each year.

Guyana, with a population of a little more than 750,000, is located in the northern part of South America, with Georgetown its largest city at 235,000 people. Life expectancy in Guyana is a little older than 70 years, compared to nearly 80 in the United States. That ranks it 126th in the world, with one of the leading causes of death in the country being malaria.

Crisis Center to host ‘Voices of Men’

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The Crisis Center of Tampa Bay is hosting a free, one-night only performance of the one-person play “Voices of Men.”

It will take place July 17 at 7 p.m., at Stageworks Theater, 1120 E. Kennedy Blvd., in Tampa.

The play, from Ben Atherton-Zeman, is an informative one that deals with issues such as sexual assault, dating violence, domestic violence and sexual harassment, officials said. It’s part of the Crisis Center’s efforts to build a network of leaders committed to engaging men in a community effort to end violence. The initiative is funded by a grant from the Verizon Foundation that allows for six months of grassroots mobilizing.

Atherton-Zeman is the spokesman for Men Against Sexism, and a public speaker on issues of violence prevention. He uses humor, celebrity male voice impressions, and video clips to help promote learning and understanding.

Those wishing to register can do so by clicking here, or visiting CrisisCenter.com.

Newest Walmart opening May 21

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Walmart is set to open its newest store May 21 in northern Hillsborough County that will bring 300 jobs to the area.

Located at 15302 N. Nebraska Ave., it will be open 24 hours a day, seven days a week, and will include some of the common staples found in most Walmarts now, including groceries and a pharmacy.

“The new store builds upon the partnership Walmart has enjoyed with this community for more than 20 years,” Hillsborough County Commissioner Victor Crist said, in a release. “I am also grateful for Walmart’s commitment tog giving back to the community, as demonstrated by the grants they will be presenting to local community groups.”

The grand opening celebration includes the presentation of $5,500 in grants to local community groups like the Crisis Center of Tampa Bay, Metropolitan Ministries, Mort Elementary School, and the University Area Community Development Corp.

The store will be led by Arnetta Hill, who began her Walmart career in 2002 as an assistant manager trainee. She will be on hand during a family day event May 24 from noon to 3 p.m., that will include face painting, cupcake decorating, and free food samples.

Walmart has more than 11,300 stores in 27 counties with annual sales of $473 billion.