In the two years since Ron Ierna opened his new company, Lakeside Heating, Cooling & Plumbing, he has created a culture of technical expertise and exceptional customer service that has helped hundreds of Tampa Bay families with their air conditioning and plumbing needs.
“I’ve been in this business for almost 25 years, both as a technician and owner of two HVAC companies,” said Ierna. “That experience has allowed me to hire the most qualified A/C and plumbing technicians in the area, and to build an office staff that always focuses on the customer.”
Ierna is a Florida native, growing up in Lutz and graduating from Land O’ Lakes High School. He went to work in the A/C industry after high school, and discovered that he had the aptitude and skills needed to excel as a technician.
A few years later, he started his first A/C company with a partner, which grew to over 65 employees by the time he left that business in 2016 to start Lakeside Heating, Cooling & Plumbing.
“I took all that I learned from my previous business, and applied it to make Lakeside successful,” said Ierna. “I plan to keep this company small, with no more than 10 service vehicles on the road, to ensure that I can provide my customers top-notch technicians and a more personalized experience.”
Ierna’s experience and passion for customer service is key to Lakeside’s quick success.
“After 24 years of helping families with their A/C and plumbing problems, I’ve seen every problem there is, and can quickly and accurately assess the best course of action when someone calls,” said Ierna.
In addition to making service calls himself, Ierna employs licensed HVAC and plumbing technicians, all who are highly skilled craftsmen who specialize in designing, servicing and installing HVAC systems and water heaters.
This expertise allows Lakeside Heating, Cooling & Plumbing to specialize in helping families with A/C units that are 10 to 15 years old.
“There are thousand of homes in Lutz, Land O’ Lakes and Wesley Chapel that were built in the early 2000s, and whose air conditioning systems need service and upgrades,” said Ierna. “We can save these homeowners a lot of money and stress if they call before the system breaks down in the heat of the summer.”
Lowering your energy cost is another reason to upgrade your A/C system, Ierna adds.
“Most people see savings of 20 to 50 percent on their power bill when they upgrade to a new system with a higher SEER rating,” he said. “All the units we install have a minimum SEER rating of 14, and our top-rated, quietest Rheem system gives an unbelievable rating of 20.5.”
Lakeside Heating, Cooling & Plumbing is proud to be recognized as a Rheem Pro Partner, a prestigious designation awarded by the manufacturer to contractors who adhere to continuing education, professionalism and exceptional customer service guideline. The company has also earned an A rating from the Better Business Bureau, an A Rating from Angie’s List, and is a 5 Star Contractor with HomeAdvisor.
“We are very proud of these honors bestowed on our company, which is a reflection of the quality work of our entire team,” said Ierna.
In addition to Rheem air-conditioning systems, it also installs systems made by Trane, Goodman, Frigidaire and Mitsubishi. Both Duke Energy and TECO offer rebates of up to $800 to customers who replace their old system with a new unit that has a SEER rating of 15 or higher.
The plumbing division of the company installs water filtration systems and hot water heaters, and helps homeowners qualify for up to $550 in water tank rebates with the purchase of tankless gas system. Lakeside takes care of all rebate paperwork for its customers through its customer service department.
Working alongside Ierna in the field is Omar Matos, Michael Moody, Robert Love, Richard Harrilal and Robert Goldsborough, who all strive to use their vast expertise to provide the best experience for each and every customer. Jackie Horruitiner and Amy Miranda work in customer service.
Lakeside Heating, Cooling & Plumbing is located on U.S. 41 in Land O’ Lakes. Its central location gives it fast access to customers in Pasco, Hillsborough and Hernando counties.
“We take our responsibility very seriously when you place your trust in us,” said Ron. “Please give us a call, and see what you’ve been missing.”
Lakeside is located at 4608 Land O’ Lakes Blvd., and can be reached at (813) 444-9474 or LakesideComfortPros.com.
Published March 13, 2019