When callers to Pasco County are placed “on hold” they hear music playing, but Pasco County Commissioner Kathryn Starkey would like to change that.
“I would much rather hear us talk about our story, when I’m on hold,” Starkey said.
“We could talk about our satisfaction survey, or we’re opening up a new park, or things to do this weekend,” she suggested.
Her colleague, Commissioner Jack Mariano, loves the idea.
“I think you’re onto something,” Mariano said. “I think it would be a good thing for us — each one who wanted to — to do those voice-overs.”
After all, Mariano added, when visitors to Tampa International Airport are traveling between the main terminal and airside terminal, they hear a recording from Mayor Bob Buckhorn.
So, if there comes a time when you’re on hold with Pasco County and you hear a voice-over, instead of music — you’ll know county staff listened to Starkey’s idea.
Published April 3, 2019
