The City of Dade City has announced the reopening of its City Hall municipal building for utility customers to make payments, with some added restrictions and limited capacity due to the COVID-19 pandemic.
The city also has announced that anyone entering the City Hall lobby will be required to wear a face covering at all times, unless the visitor is exempt under a recently adopted Pasco County executive order mandating face coverings in all businesses and government buildings.
All visitors must observe social distancing guidelines of at least 6 feet. Visitors to the building will not be allowed to remain in the lobby unless conducting business, according to a news release.
Hand-sanitizing stations are located at the customer service windows. The city asks customers wishing to meet with specific staff in person request an appointment, but walk-in customers are allowed. Residents can request an appointment by calling (352) 523-5050 and ask for the department that is needed.
Also, late fees have been reinstated for missed utility payments, effective July 6. Effective Aug. 1, turn-offs for nonpayment will resume.
As the city resumes normal operations, customers may continue and are encouraged to use no-contact payment options. However, customers will be responsible for convenience fee charges by the credit card processor for paying online or over the phone.
Other payment options are also available.
The drop box is available for non-cash payments. Payments also may be mailed to P.O. Box 1355, Dade City, FL, 33526.
The city says it will make other adjustments as needed, as conditions and further guidance develops from the pandemic.
For more information, visit DadeCityFl.com, or call (352) 523-5050.
Published July 08, 2020
