FiCare Federal Credit Union (FCU), the only Florida credit union serving strictly healthcare professionals and their family members, received the Credit Union of the Year award in June from the League of Southeastern Credit Unions (LSCU) & Affiliates for its financial prowess, daily operations, and community outreach. The Tampa-based, member-owned credit union is in the LSCU category of credit unions having up to $100 million in assets, with FiCare just under $60 million.
Denelle Miller, FiCare’s CEO and a Dade City resident, accepted the honor in Orlando.
“What FiCare offers is a benefit to healthcare professionals and their loved ones,” said Miller. “Our mission is to help individuals achieve their life needs, desires, and dreams by providing financial expertise and education. My team and I are committed to accomplishing this by offering members complete financial services, competitive rates, and exceptional personal service, every day.”
Miller joined what was originally known as St. Joseph’s FCU in 2008. After holding progressively responsible positions, she became CEO in 2015 and under her leadership, the credit union rebranded in 2018 from St. Joseph FCU to FiCare FCU, Healthcare’s Financial Partner. In January 2021, FiCare also expanded its membership to serve all Florida healthcare employees and has almost doubled its assets and members.
“I thought I wanted to be a nurse, but I found that my passion for serving others could also be used in the financial industry working alongside healthcare professionals. The credit union movement is “People helping People” and that is exactly what FiCare does,” Miller said.
Despite the global pandemic, FiCare has flourished thanks largely to its members, staff, and Board of Directors, according to Miller. “We discovered that most of our members don’t rely on our brick-and-mortar branches in Hillsborough and Pinellas counties, but if they need to physically see someone, they can visit a branch or speak to a local FiCare representative by phone. And, with our CO-OP Shared Branching™ arrangement nationally and worldwide, FiCare members can literally access their benefits almost anywhere they travel.”
Members also have access to surcharge-free Presto! ATMs at any Publix in the United States.
If you are a Florida healthcare professional who is interested in learning about FiCare’s many services, visit FiCareFCU.org. Completing an online membership application is easy.
