Instead of standing around in the electronic sections of big box stores, or waiting in long lines at the Apple store in a mall, you can skip those tedious waits and head to Experimac’s store in Carrollwood for fast service, expert advice and refurbished Apple devices.
Experimac’s focus is on repairing, buying and selling Apple products. It offers same-day service, and often fixes problems while a customer waits.
Its highly trained Apple technicians talk face-to-face with customers about their problems. They never send a phone, tablet, computer or laptop off for repairs like other service centers, which may leave one without their device for a week or longer.
Experimac performs all out-of-warranty repairs on Apple devices, including upgrading higher storage capacity, installing more memory (RAM), replacing logic boards and performing just about any Apple repair that’s needed.
All device sales and repairs come with a 90-day limited warranty that can be used on any repair or exchange at Experimac’s Carrollwood store.
In addition to fast, expert service, Experimac also saves customers significant money, especially when compared to new Apple products.
The store’s selection of pre-owned, fully wiped and tested Apple laptops, tablets and iPhones sell at about 60 percent the cost of new products. It also stocks a variety of new accessories, including cases, chargers, adapters and other high-demand connectivity products.
Mark Berry and Chris Grace own Experimac. Friends since college, the two were exploring technology opportunities when they came across Experimac.
“We were immediately impressed by the company’s franchise model, as well as its Apple-only niche,” said Chris. “A big part of what drew us to Experimac was the well-documented, owner-loyalty found among Mac users — people like us,” said Chris.
The partners opened their store this past summer and are drawing rave reviews from customers in Hillsborough and Pasco County. But they’re not stopping there.
Chris and Mark are planning to offer after-school technology education classes, and aim to become more than just another retail store and service center.
“Of course we want our business to succeed,” said Chris, “But for us, true success has as much — or even more — to do with our ability to contribute to the goodwill of our community at large, and become fully vested partners with our customers.”
813-280-2620 • experimac.com/north-tampa-fl/
11209 N. Dale Mabry Hwy. • Tampa 33618
