By Mike Matthew
Special to The Laker / Lutz News
Photo: Mary Jane Graham
Lynne Mitzel, principal owner of Morrow Insurance Group, has helped Lutz families protect their assets for over twenty-five years. “Our name is synonymous with community,” says Lynne. “We have had customers with us for thirty years, and now we are insuring their children.”
“Everyone has different insurance needs. Two families in the same neighborhood will each have unique circumstances. We work to give our clients exactly what they need and want, not a cookie-cutter plan that is easy to sell.”
“We are big on relationships,” says Lynne. “At the end of the day, it is all about people working with people. You need to be able to trust the people with which you work.” “Our national carriers are constantly telling us to send our smaller clients to call centers for service,” says Lynne. “I certainly do not like my calls being answered by someone in another country. I want every one of my customers to receive the personal service they deserve from someone who knows them and truly cares about their needs.” Lynne and her team, work diligently to obtain customized coverage for each client.
A major concern facing homeowners today has to do with homeowner’s insurance. Many national insurance carriers are no longer writing homeowners policies in Florida. As a result clients often come to us having policies with the state insurer, Citizens. While a vast number of these policies are being transferred to take-out companies, even some of these companies go out of business in a few short years due to mismanagement and other financial difficulties. This is shaky ground for homeowners, and they need someone on their side to provide insurance options. Morrow Insurance stays on top of these issues along with maintaining a company base that provides alternative markets to ensure their clients are properly covered.
Morrow Insurance has one office with eighteen colleagues. Many of which have been there more than ten years. “We’re like a big family here,” says Lynne. “We actually enjoy insurance, and everyone works hard for our customers.”
“Schools do not teach people how to buy insurance or purchase real estate,” says Lynne. “These are big issues. You have to find someone who takes your interests to heart. We are a faith-based organization, and that contributes to why everyone is so caring and loving.”
The office is open Monday through Friday from 8:30 a.m. to 5:30 p.m. They close for lunch daily from 12 p.m. to 1 p.m., so everyone can go to lunch together. Sometimes their customers join them.
Morrow Insurance Group provides personal insurance (homeowners, umbrella, auto, flood, valuable articles, motorcycle, watercraft, recreational vehicle, and plane insurance), commercial insurance (property, commercial vehicle, workers compensation, product liability, crime, marine, and general liability), health insurance and financial planning services.
Call Lynne and her dedicated staff at (813) 963-1669 or visit their website at MorrowInsurance.net for more information. Their office is located at 18936 N. Dale Mabry Highway in Lutz.
