BayCare is utilizing Aiva technology in 2,500 hospital rooms across 14 Tampa Bay area hospitals, according to a news release.
Patients will experience smart rooms that allow them to connect with their care team and control devices, like the TV – all hands-free.
The technology is being deployed at St. Joseph’s Hospital-North in Lutz before being implemented system-wide by BayCare into other hospitals. BayCare hopes to have the technology in place across its entire system by the end of 2021.
BayCare uses a health care-specific platform known as Aiva to handle patient requests. These requests are immediately sent to the correct support person based on what a patient tells Aiva via an Alexa device installed in their room.
The care team member receives the request on their BayCare iPhone specifically deployed for communications.
The technology was piloted at St. Joseph’s Hospital in Tampa and Winter Haven Hospital in 2019, before being put to use at St. Joseph’s Hospital-North late last year.
Patients were highly satisfied with the Aiva technology in surveys during the pilot, said Craig Anderson, BayCare director of innovation, in the release.
