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Tax collector suspends lobby service

March 31, 2020 By Mary Rathman

As of March 24, lobby service at all five locations of the Pasco County Tax Collector’s Office has been suspended, temporarily, according to a news release.

Due to the severity and uncertainty of the coronavirus disease-19 (COVID-19) outbreak, no in-person transactions will be conducted.

In lieu of lobby service, the five offices has begin to provide certain transactions through drive-thru services. These transactions are limited to automobile, boat and mobile home registration renewals, property tax payments and disabled parking permit applications.

Dealers may drop off work and expect it to be ready within 48 hours.

Customers should look for signs indicating the drive-thru area at each office.

Drive-thru services will be available Monday through Friday from 8:30 a.m. to 5 p.m., and Saturday from 8:30 a.m. to noon.

The countywide tax collector’s call center will continue to operate during the time of the lobby closures, with the same hours as the drive-thru services.

For call center assistance, dial (727) 847-8032, (813) 235-6076 or (352) 521-4338.

Since most driver’s licenses and state-issued identification cards require an in-person transaction, Florida Gov. Ron DeSantis has issued an executive order that grants a 30-day extension of the due date for renewing those documents, which may currently be set to expire on or before April 15.

Any stops or holds that are currently on a driver’s license will not be removed by this executive order.

Customers are encouraged to utilize mail and online services, whenever possible.

To renew automobile registrations, visit PascoTaxes.com or GoRenew.com.

Published April 1, 2020

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